Officina Profumo-Farmaceutica di Santa Maria Novella Florence Via della Scala

Via della Scala 16,

Flagship Historical Museum,

50123 Florence

Store hours

Currently closed. Opens at 09:30

Sunday
09:30-20:00
Monday
09:30-20:00
Tuesday
09:30-20:00
Wednesday
09:30-20:00
Thursday
09:30-20:00
Friday
09:30-20:00
Saturday
09:30-20:00

Your boutique

Officina Profumo-Farmaceutica di Santa Maria Novella was born as a Dominican friars’ convent in Florence, Italy in 1221. Since then, we select nature’s finest ingredients to give life to authentic, beauty-seeking routines for the home and the body.
Come to any of our stores or shop online our newest Eau de Parfums, Eau de Colognes, soaps, candles and skincare and bath products. The historical location, of Via Della Scala 16, Florence and also the very first operational site for the Maison, it is today a boutique museum where history brings alive the magic with care, savoir-faire, elegance and we are committed to preserve, and evolve, a heritage like no other.

Services

Olfactory journey
Skincare Discovery
Product Tests
Product Specialists
Gift Box
Entire Collection

Reviews

Porfirio Munguia

The pharmacy is actually a perfumery with excellent quality fragrances, as well as soaps and creams, and is the oldest pharmacy in Florence.

Lise Smout

Impressively beautiful shop. Friendly staff who speak fluent English. In several rooms there is perfume, soap, tea... You choose what you want to buy and everything is laid out at the cash register - in a separate room - so you don't have to keep track of anything and can look around calmly. They carefully wrap gifts. We also got a lot of samples.

Giulia Susini

Hello, I wanted to leave 5 stars because the shop fully deserves it: not only for its architectural beauty, but also for the quality and elegance of the products on display. However, I would like to report an episode that left me a little perplexed. I was in the large room, next to the gondola with the bells to smell the perfumes. Realizing that one bell did not give off any odor, I tried to spray the perfume on my wrist to perceive its essence. At that moment, a sales assistant (or perhaps an external collaborator, I do not know) abruptly took the bottle from my hand, accompanying the gesture with a rather irritated tone. I fully understand that I should have asked for assistance (I also work in contact with the public and I know how important it is to follow certain rules) however I believe that a kinder and more professional approach would have made the difference. Even just a smile and a phrase like: 'I'm sorry, the product cannot be handled directly, but I will be happy to help you' would have conveyed attention and courtesy. I don't think it's fair to penalize an entire experience with a lower rating because of a single episode, which is why I chose to assign the maximum score anyway. However, I hope that, in the future, the team can welcome customers with an always friendly and respectful attitude.

thais damha

Wonderful! It was worth every second in there.

Aronne

Delicious scents and kind and helpful staff with fantastic location.

Soichiro Ito

This is the head office of the world's oldest pharmacy. The interior and product layout are very beautiful and sophisticated, making it seem like a museum. The products are quite expensive, so you'll want to think carefully before you buy, but it's worth visiting just to feel the atmosphere.

Frequently Asked Questions

Do you have samples I can try at home?
Regarding testers and samples to take home, it can depend on the product you are looking for. Please consult with our product specialists in the store to help you find the products best for you.
Can I have a gift wrap done in the store?
Yes of course we can provide different options of branded gift wraps in all our flagship locations for any special occasion.